Privacy Policy of IVitamin

IVitamin operates the Website www.ivitamintherapy.com, which provides IV Hydration Therapy services.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Website www.ivitamintherapy.com.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.ivitamintherapy.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

HIPAA Notice of Privacy Practices

Last Updated: 7-29-25

IVitamin LLC (“IVitamin,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This section outlines how we collect, use, disclose, and safeguard your PHI, as well as your rights concerning that information.

1. How We Use and Disclose Your Health Information

We may use or disclose your PHI for the following purposes, as permitted or required by HIPAA:

• Treatment: To provide, coordinate, or manage your healthcare and related services.
• Payment: To obtain payment for services we provide (e.g., processing credit card payments).
• Healthcare Operations: To support internal activities such as staff training, quality assessment, and business management.
• As Required by Law: In response to subpoenas, court orders, or legal investigations.
• Public Health and Safety: To report certain information to public health authorities or law enforcement, as required.
• With Your Authorization: Other uses and disclosures not described above will be made only with your written authorization, which you may revoke at any time in writing.

2. Your Rights Regarding Your Health Information

You have the following rights under HIPAA:

• Right to Access: You may request a copy of your medical records or other PHI we maintain about you.
• Right to Amend: If you believe information we have is incorrect or incomplete, you may request an amendment.
• Right to Request Restrictions: You may ask us to limit the way we use or share your PHI. While we are not required to agree to the restriction, we will comply if legally obligated.
• Right to Confidential Communications: You may request we contact you in a specific manner (e.g., via email only) or at a specific address or phone number.
• Right to an Accounting of Disclosures: You may request a list of instances where we disclosed your PHI, excluding disclosures for treatment, payment, and healthcare operations.
• Right to File a Complaint: If you believe your rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

3. Safeguards We Have in Place

IVitamin uses administrative, technical, and physical safeguards to protect your PHI. These include:

• HIPAA-compliant telemedicine and electronic record platforms.
• Access restrictions to PHI for only authorized personnel.
• Secure storage of physical and electronic records.
• Staff training in HIPAA compliance and patient confidentiality.

4. Contacting Our Privacy Official

If you have any questions about this policy or would like to exercise your HIPAA rights, please contact our designated Privacy Official:

Privacy Officer: Jana Gavin, PharmD
Email: info@ivitaminatx.com
Phone: (512) 275-6448
Mailing Address: IVitamin, 515 S. Congress Ave. ste. 104, Austin, TX 78704

5. Changes to This HIPAA Policy

We reserve the right to update or modify this section at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this section periodically.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.